Compass Support Blueprint

[ LIVE SUPPORT CONSOLE ]

Ready

Compass Support Concierge

Start typing immediately. The workspace shows grounded answers, traces, policy-aware routing, and live handoff state without hiding the runtime.

CUSTOMER CONTEXT

CustomerDemo customer

Active itemactive order

Support tierstandard

Order statenot loaded

Next commitmentnone

LAUNCH A WORKFLOW

GROUNDING, TRACE, AND HUMAN HANDOFF ARE ALWAYS VISIBLE

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LIVE TELEMETRY

Runtime

Ready

Route

Support runtime

Trace

Pending

Sources

0

WORKFLOW TRACE

The trace panel fills in as soon as the runtime routes through retrieval, context loading, or review handoff.

EVIDENCE PACK

When the runtime answers from approved knowledge, the evidence surfaces here and inside the transcript.

REVIEW STATE

StatusNo escalation

Reasonnot applicable

Reviewerruntime only

Policy-sensitive or explicitly requested human turns appear here without losing conversation continuity.

Show buyers how Compass Support becomes a real support implementation.

CUSTOMER APP · RUNTIME · REVIEWER OPS

COMPASSSUPPORT

support-blueprint@example.com